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IT Consultant Technical Support IT Project Manager IT Support

Service Desk & Change Lead — ServiceNow Expert

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support, IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Service Desk Analyst to enhance enterprise service management operations. The role necessitates expertise in Change Lifecycle Management and Incident Management, primarily using Service Now. You will address technical challenges, lead Service Desk operations, and improve service delivery. The successful candidate will have strong analytical and problem-solving skills, with experience in Investment Banking Operations preferred.

A hybrid work environment is offered with competitive salary and benefits.
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