It Statewide Associate Analyst

Overview

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Req. 216364.

The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within the Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

This is an Advanced level IT position in the Office of Technology Services (OTS), Application and Data Management (AppDM) Health and serves as Louisiana Medicaid Eligibility Determination System (LaMEDS) Batch Team member. The incumbent is responsible for supporting and maintaining the LaMEDS system. The incumbent will provide technical advice to developers and analysts.

• Supports daily LaMEDS User Acceptance Testing (UAT) activities and the mission-critical, nightly production batch cycle. Coordinate with contractors, Louisiana Department of Health (LDH) and other users on the appropriate technical and systems resources to complete the maintenance tasks related to the software tools and system components. Satisfy requests to setup new IWS batch jobs and to complete special weekend runs. Review and signoff on batch playbooks for accuracy;
  
  validate and execute steps in batch run books. Conduct quality assurance reviews of LaMEDS by monitoring systems and interacting with AppDM Health management and LDH management. Conduct reviews of proposed system changes to ensure that the most effective designs are utilized. Analyze needs and answers questions regarding policies, standards, procedures, or guidelines. Make recommendations regarding proper application and usage of policies, standards, and procedures.
• Performs advanced technical support and analysis in support of the LaMEDS system. Review and provide feedback on deliverables, technical documents, project plans, issues, risks, change requests and bugs. Participate in Knowledge Transfer sessions. Consult with contractors and other technical resources on batch processing failures and procedures. Troubleshoot and implement applicable solutions to address system function and performance issues.
• Provides technical and analytical services for effective use of systems development methodology for information technology in assigned program area or support section. Modify database tables to meet requested coding changes. Coordinate highly complex LaMEDS system and environment changes.
• Performs all other tasks, special projects, analysis, studies, and plans as directed.

Appointment Type: This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.

Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Analyst 1, 2, 3, or 4. Louisiana is a State as a Model Employer for People with Disabilities.

Substitution:
Applicants who do not meet the minimum education or experience qualification may receive experience credit from Civil Service approved certifications for up to two years of experience, which may substitute for the bachelor’s degree. Please see list of approved Certifications for Substitutions. The substitutions information is available on the agency’s website.

This is a full-time, on-site position located in the Greater Baton Rouge area.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the Apply link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message…