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Senior CX Incident & Bug Analyst

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 40.64 - 47.81 USD Hourly USD 40.64 47.81 HOUR
Job Description & How to Apply Below
A leading cryptocurrency platform seeks an Analyst for CX Incident Response in Baton Rouge, Louisiana. This role requires managing customer-facing incidents, utilizing CRM tools, and fostering a seamless customer experience. Ideal candidates should possess a passion for crypto, a minimum of 2 years in incident management, and exceptional communication skills. The pay range for this position is between $40.64 and $47.81 per hour, complemented by bonuses and benefits.
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Position Requirements
10+ Years work experience
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