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Lead Genesys Cloud CX Architect CX Strategy
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-01-16
Listing for:
Concentrix
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
IT Consultant, Systems Engineer
Job Description & How to Apply Below
A leading global solutions firm is seeking a Genesys Cloud CX Business Practice Architect to lead technical product initiatives and deliver strategic consulting in a remote-first environment. The ideal candidate has over 7 years of experience in technology solutions and deep knowledge of Genesys Cloud CX. Responsibilities include guiding solution design, developing technical proofs of concept, and providing product expertise to enhance customer experience.
A Bachelor's degree in a relevant field is required, and candidates must be located in either the Central or Eastern Time Zone.
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