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IT Support Technical Support HelpDesk/Support IT Consultant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An IT services company is seeking a Service Desk Support Analyst to provide first-level technical support in Baton Rouge, Louisiana. The ideal candidate will handle incidents and requests using ITIL best practices, troubleshoot Windows and Microsoft 365 environments, and support cloud access with AWS and Azure. This entry-level role emphasizes strong communication skills and a desire to learn new technologies.

Competitive salary and comprehensive benefits are included in the offer.
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