IT Manager

Overview

IT Manager —

Location:

Baton Rouge, Louisiana

Employment Type: Full Time

About Moore Industries: Moore Industries is a 40-year industrial contractor delivering civil, industrial buildings, industrial HVAC, and facility maintenance services. In recent years, the company has been growing rapidly, strengthening its leadership, expanding geographically, and increasing self-perform capabilities across multiple disciplines. This growth is creating meaningful opportunities for talented professionals who want to grow, improve, and lead with purpose.

The IT Manager leads the analysis, design, development, implementation, and documentation of the organization’s information systems. This role provides leadership for IT projects, guiding systems through planning, configuration, testing, deployment, and ongoing support. The IT Manager evaluates and recommends software solutions and leads their successful implementation across the organization. The IT Manager ensures reliable and secure IT operations by providing strategic direction, system maintenance, troubleshooting, and user support.

This position works closely with the Management Team to develop IT strategies, support enterprise growth, improve operational efficiency, and align technology initiatives with organizational goals.

• End-User Support & Service Management:
  Assist end-users with day-to-day technical issues and requests.
• End-user issue tracking:
  Record and document issues in the ticketing system; drive timely resolution and root-cause fixes.
• Stakeholder communication:
  Provide clear, proactive communication with stakeholders to understand requirements and set expectations.

• Design efficient IT systems aligned to business needs and technology standards.
• Coordinate internal/external developers and vendors to build, implement, and support solutions.
• Gather feedback from end users and continuously improve performance and usability.

• Plan and oversee upgrades, hardware/software deployments, and migrations (workstations, servers, M365 apps).
• Create and implement a plan to keep Moore’s IT equipment, computers, and servers up to date.
• Create and oversee budgets for IT equipment and services; manage licenses and renewals.

• Monitor computer networks for security issues; investigate breaches and security incidents.
• Install and operate security measures (firewalls, email security, data encryption) to protect systems and information.
• Document security breaches, assess impact, and drive remediation and lessons learned.
• Develop company-wide IT security best practices; research enhancements and recommend to management.

• Provide advice and technical training for users and power users.
• Keep abreast of technology trends; evaluate and introduce tools that improve reliability and productivity.

• Microsoft & Identity
  • Microsoft 365 tenant administration (Exchange Online, Teams, SharePoint Online, One Drive)
  • SharePoint site structure, permissions, retention, and external sharing
  • Active Directory (on-prem) and Entra  (Azure AD), Group Policy, SSO, MFA
• Infrastructure & Endpoints
  • Windows 11 and Windows Server (AD DS, DNS/DHCP, Print Services)
  • VMware ESXi/vSphere
  • Synology NAS, backups, data archiving, and disaster recovery
• Networking & Connectivity
  • Fortinet/Forti Gate firewall and VPN administration
  • Starlink deployment, management, and failover connectivity
• Security & Monitoring
  • Darktrace/Email administration
  • Ninja One RMM for monitoring, automation, and patching
• Business & Physical Systems
  • Construction ERP/accounting platforms (Computer Ease or Viewpoint)
  • Door access systems and security system administration

• Demonstrated experience leading IT operations across hybrid (on-prem + cloud) environments.
• Hands-on proficiency with the technologies listed above (Microsoft 365, SharePoint/One Drive, AD/Entra , Windows Server/11, VMware ESXi, Synology, Fortinet/Forti Gate, Darktrace/Email, Ninja One RMM, Starlink).
• Strong troubleshooting skills across network, endpoint, and application layers; comfort with ticket and change management.
• Experienc…