Microsoft 365 & Azure Administrator

Overview

Division:
Sub Department, College: BRCC, Department:
Information Technology, Type of Appointment:
Unclassified - Administrative/Staff, Salary:

• Exchange Online Administration:
  Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow; implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors; troubleshoot mail delivery issues and perform message trace and audits; perform mailbox migrations and hybrid Exchange management (if applicable).
• SharePoint Online Administration:
  Administer SharePoint Online sites, document libraries, and user permissions; support site owners with design, workflow, and content management; monitor and maintain SharePoint storage quotas and compliance policies; manage site collections, retention policies, and data loss prevention (DLP) settings.
• Microsoft Teams Administration:
  Configure and manage Teams policies (messaging, meetings, voice, and app permissions); support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint; manage Teams lifecycle (creation, archiving, deletion) and enforce governance.
• Azure and Endpoints:
  Microsoft Intune (Endpoint Manager) Administration: configure and deploy MDM/MAM policies; enroll and manage Windows, iOS, and Android devices; deploy applications, security baselines, compliance policies, and Windows update rings; monitor device compliance and remediate non-compliant devices.
• Azure Administration:
  Manage Azure Active Directory users, groups, roles, and conditional access; monitor and manage resources (VMs, networking, storage); configure RBAC, Azure AD Connect, and synchronization tools; support security and compliance initiatives (e.g., MFA, Defender for Cloud).
• Windows Server Administration:
  Install, configure, and maintain Windows Server OS; manage Active Directory, DNS, DHCP, GPOs and other core services; monitor health and performance; server hardening and security best practices; manage file and print services, shares, and access controls; manage virtualization platforms (VMware vSphere, Hyper-V, Nutanix AHV); create/manage VMs, templates, and snapshots; ensure high availability, load balancing, and disaster recovery; monitor performance and capacity;
  
  apply patches and firmware updates.
• General Responsibilities:
  
  Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments; implement and maintain security best practices and compliance configurations; document procedures and configurations; provide technical support and guidance; stay up to date with Microsoft roadmap and releases; participate in disaster recovery planning, testing, and execution.

Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

3+ years of experience in Microsoft 365 and/or Azure administration.

• Strong knowledge of Power Shell scripting for automation and reporting.
• Experience with Microsoft 365 Security & Compliance Center.
• Microsoft certifications (e.g., MS-102, AZ-104, SC-300) are a plus.
• Technical documentation skills.
• Strong customer service skills and experience.
• Good written and verbal communication skills.

See above qualifications and responsibilities; strong analytical and problem-solving abilities, collaboration with IT staff and users.

Microsoft 365 Certified:
Endpoint Administrator Associate;
Microsoft 365 Certified:
Messaging Administrator Associate;
Microsoft 365 Certified:
Teams Administrator Associate;
Microsoft Certified:
Identity and Access Administrator Associate;
Microsoft Certified:
Information Protection and Compliance Administrator Associate.

Master’s Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

• 7+ years of experience in Microsoft 365 and/or Azure administration.

• Microsoft 365 Certified:
  Administrator Expert.

As a member of the Louisiana Community and Technical College System, BRCC offers a comprehensive benefits package including retirement options, multiple medical insurance plans, dental, life, disability, vision, Tax Saver Flexible Benefits Plan, holidays, vacation and sick leave, and Employee Assistance Program. Benefits vary by job category, percent effort, and length of employment.

Passing pre-employment criminal background screen is required. BRCC is an equal opportunity/equal access employer. BRCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.