Patient Delivery Ambassador - Bluebonnet

Overview

JOB PURPOSE & MISSION

Essential Job Functions include, but are not limited to:

• Assists patients in completing menus.
• Visits all assigned patients for menu selection and offers accepted alternate food selections requested.
• Reviews patients’ files, and records diet change to assure efficient timing of service.
• Completes patient menu selection assignment within designated time frame.
• Compiles menu information for use by kitchen personnel in food preparation.
• Notifies Clinical Nutritionist of any patient concerns.
• Monitors and delivers nourishments to assigned nursing unit.
• Prepares nourishment orders and restocks as needed.
• Assures that the stock level of nourishments is always maintained at adequate levels.
• Ensures that nourishments are labeled and reflects expiration date.
• Monitors and records temperature on nourishment refrigerators on assigned nursing units.
• Sets up tray line according to established procedures and ensure proper temperatures of food under refrigeration and in steam tables.
• Places appropriate food on trays according to menu and diet requirements 100% of the time.
• Serves food in accordance with established portion control procedures.
• Consistently checks completed trays for appearance and arrangement.
• Delivers food carts to the patient floors on a timely basis.
• Serves trays to patients according to rules of etiquette and company policy.
• Picks up trays from each room after meal.
• Records percentage of food eaten by patient on the kardex 100% of the time.
• Returns food carts to the kitchen according to the established schedule.
• Maintains working area according to established infection control/safety policies.
• Maintains a safe and sanitary work area at all times.
• Utilizes kitchen equipment appropriately and safely.
• Follows proper procedures and uses aseptic techniques for isolation patients.
• Observes sanitation procedures before handling utensils and food items.
• Performs all other duties as assigned.

Experience

• Preferred:
  Previous food service experience preferred.

Education

• Preferred:
  High School Diploma or GED preferred.

HIPAA - Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to:
Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality data, patient financial information, patient billing 3rd party, patient related complaints, information related to patient location, religious beliefs and/or public health records.

SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to:
Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, administers/collects medications/blood order, transports/monitors or observes patients with infusion pumps, and monitors clinical alarms.

Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honestly and…