Wellness & Recovery Specialist - Peer Support Specialist Certified

Wellness & Recovery Specialist - Peer Support Specialist Certified

Location: Baton Rouge, Louisiana

Virtual: This role enables associates to work virtually full-time, except for required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Hours: 10am-630pm Thurs-Mon CST

The Peer Support Specialist Wellness & Recovery Specialist is responsible for follow up on crisis call activities focused on the Wellness and Recovery for the Louisiana Crisis Hub callers.

• Identifies opportunities for engagement of callers and their families in forming a supportive, recovery network.
• Acts as a resource for callers, their families and other community members on decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member's response to services.
• Follows up and supports callers who after an assessment, present with serious and/or urgent risk factors which reach the level of an agreed upon risk rating.
• Follows up and supports callers who has mobile crisis had been dispatched, but the dispatch was cancelled for any reason (person no longer present, person is sleeping, etc.)
• Follows up and supports callers who presented to the emergency department (ED), but are discharged or leave before placement is found.

• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
• Peer Specialist Certification in Louisiana is required.

• Prior experience in Crisis Work and call center environment is strongly preferred.
• BA/BS or MBA preferred.
• Experience with in the community and knowledge of local resources is strongly preferred.
• Previous experience as a Peer Specialist is strongly preferred.
• Bilingual Spanish preferred.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.