Imaging Front Desk Coordinator

GENERAL SUMMARY OF DUTIES

Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.

(This list is not intended to be an exhaustive list of all duties required to be performed by the incumbent in this position. The content is subject to change at management’s discretion.)

• Greet visitors at the front desk, determines the nature of business and assists as needed.
• Collect any monies due at the time of service.
• Scan driver’s license and insurance cards as needed
• Verify Imaging benefits.
• Obtain authorizations for services as needed
• Schedule or Reschedule patients as needed.
• Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
• Balances payments received daily.
• Assist in stocking work area with supplies
• Perform a variety of clerical duties pertinent to the department.
• Protect the confidentiality and security of health records and health information.
• Adhere to the Mission, Vision, and Values of The Neuro Medical Center Clinic.

Monday - Friday 5:30 am - 2:00 pm

• High School Diploma or G.E.D.

• 3 years of medical office experience and 2 years of customer service experience
• Microsoft Office knowledge, preferred
• Insurance knowledge & referral knowledge
• Computer accuracy
  
  Multitasked and assertive
• Team-oriented
• Any equivalent combination of experience, training, and/or education approved by hiring personnel

• Must be flexible & self-motivated. Must possess and demonstrate excellent interpersonal, communication and organizational skills.