Key Account Manager-Dry Eye-Baton Rouge LA

Key Account Manager - Dry Eye - Baton Rouge, LA

Harrow is a leading provider of ophthalmic disease management solutions in North America. The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye.

This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Responsibilities are achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations.

Prospective candidates should have pharmaceutical or medical device sales experience with a track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 70% travel.

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business
• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilize internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of the ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products and our solutions in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Expected travel in the field will be about 75-80%, which may include overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that uses available resources to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

• Bachelor’s degree in a related field
• 1-4 years of pharmaceutical or medical device sales experience (ophthalmic experience is beneficial)
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer resonant solutions
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and Power Point
• Clinical understanding in ophthalmology is preferred
• Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Independent judgment and initiative
• Superior communication and written skills
• Ability to multitask and adjust priorities as needed
• Strong problem-solving and analytical skills
• Ability to become proficient with the CRM system
• 70% weekly travel in a defined territory with overnights required

Voluntary Self-Identification and EEO statements are included as part of compliance and government reporting requirements.

For government reporting purposes, candidates are asked to respond to the self-identification survey. Completion is voluntary and will not affect hiring decisions. Information provided is confidential.

Harrow, Inc. is an equal employment opportunity (EEO) employer. We do not discriminate on the basis of protected status under applicable law.