Clinic Care Coordinator - Medical Assistant - MABR

Overview

Administrative Support Specialist – Keeping Our Clinic Running Smoothly

• Greet guests, vendors, and callers courteously and professionally
• Route referrals to the UR/admissions coordinator in a timely manner
• Review and prioritize incoming mail and materials
• Maintain manuals, records, correspondence, and organized filing systems
• Monitor and maintain office supplies, equipment, and materials

• Maintain performance standards for billing processes
• Verify accuracy of billables submitted by clinicians
• Submit billing accurately and on schedule
• Maintain organized, accurate billing records

• Greet patients upon arrival and manage sign-in/sign-out procedures
• Complete admission paperwork upon intake and monthly thereafter
• Communicate special patient needs to appropriate staff
• Ensure HIM receives patient documentation and records
• Forward discharged charts to HIM following established procedures

• Serve as liaison between the clinic and contracted transportation providers
• Schedule patients appropriately for new and ongoing appointments
• Ensure accuracy of patient information and schedules provided to transportation services
• Communicate daily schedule changes promptly and accurately

• Perform other duties as assigned to support departmental success

• Strong administrative professional with experience supporting clinic or healthcare operations
• Knowledge of office procedures, administrative workflows, and the use of standard office equipment
• Proficiency with computer software including word processing, spreadsheets, databases, and presentation tools
• Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment
• Excellent customer service, communication, and organizational skills
• Certified Medical Assistant required
• Prior experience with billing or patient scheduling is preferred
• Post-high-school vocational or specialized training preferred

• A comprehensive benefits program for you and your family
• Professional development and support
• Generous paid time off, flexible positions, and access to our Baton Rouge General Fit! program
• Recognized as one of Louisiana's top healthcare employers
• Explore more of our employee perks:
  Perks – Baton Rouge General

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical roles—what you do here matters. With over 600 licensed beds across three campuses, we provide comprehensive care across the region. Our outpatient clinics and physician group deliver a wide range of services to patients throughout Baton Rouge and surrounding communities.

Ready to make a difference? Apply today and grow your career with us.