Certified Medical Assistant - Ortho Clinic - Baton Rouge

Overview

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. The dedicated employees who fill our hallways make a difference every day. Come make a difference at Ochsner Health and discover your future today!

This will be Grove location mainly – with some travel to Elite – Burbank and Denham locations.

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

• High school diploma (required).
• Completion of a formal medical assistant training program (preferred).

• Experience working with and maintaining confidential information including experience working in a fast‑paced environment with minimal supervision (required).

• Medical Assistant Certification (required).
• Basic Life Support (BLS) from the American Heart Association (required).

• Clinical knowledge.
• Proficiency in using computers, software, and web‑based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.