Commercial and Private Banking Associate

Overview

Position title:

Commercial and Private Banking Associate. This role reports to the Commercial and Private Banking Assistant Manager and is responsible for servicing the needs of the Commercial and Private Banking clients as well as assisting others in the department, including the Private Banking officers.

• Maintain customer confidentiality at all times.
• Provide departmental coverage as it relates to phone and walk-in clients to assist with banking and loan needs.
• Manage daily overdrafts for the department and make recommendations to the officer for disposition.
• Assist clients in opening new accounts, and identify sales opportunities for other banking products and services based on client needs.
• Be well versed on all banking products to answer client questions and explain available services.
• Contact clients with maturing CDs to ensure retention.
• Adhere to all bank policies and compliance standards.
• Collect and compile financial information from clients in anticipation of loan renewals or exception clearing. Obtain financial information in a timely manner as determined by the departmental workflow schedule.
• Assist others in the department with workflow as deemed appropriate by the Assistant Manager / Manager.
• Investigate electronic banking issues and provide assistance, if possible, or refer to appropriate bank personnel for correction.
• Run credit reports.
• Assist with preparation of materials needed to initiate lending transactions.
• Have a basic understanding of financial statements and tax returns to interpret and compile financial information for loan underwriting.
• Prepare all documents necessary to facilitate loan closings (pre-closing and post-closing) and attend loan closings as needed.
• Assist in monitoring of matured and past due loans.

Experience and

Education:

High School Diploma (or GED or High School Equivalence Certificate) and over 2 years of banking (branch) experience. Lending/Loan experience is preferred.

Resource Bank strives to be the “employer of choice.” EEO/Minority/Female/Vets/Disabled.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Finance and Sales
• Industries:
  Banking, Financial Services, and Investment Banking