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Bilingual

Bilingual Dynamics 365 Customer Service Consultant

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: Concentrix
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 95859 - 115000 USD Yearly USD 95859.00 115000.00 YEAR
Job Description & How to Apply Below
A leading technology and services provider is seeking a Bilingual Service Delivery Manager. The role requires strong expertise in Dynamics 365 Customer Service and Omnichannel solutions, effective communication skills in English and Spanish, and a solid understanding of contact center operations. Responsibilities include leading workshops, designing features, and implementing customer engagement strategies. A competitive salary range of $95,859 to $115,000 is offered, plus incentives.

Opportunities for professional growth and various benefits are available.
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