Benefits Consultant

Benefits Consultant at Gallagher Benefit Services summary:

Manage a book of clients delivering employee benefits consulting, account management, and strategic advice, including identifying cross-sell/up-sell opportunities and ensuring service delivery targets are met. Build and maintain client and carrier relationships, coach and lead team members, and provide research-driven recommendations on benefit strategy, programs, and claims management. Requires a bachelor’s degree, 7+ years client service/claims experience, appropriate insurance licensing, up to 50% travel, and strong communication and financial acumen.

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

• Manage a book of clients, ensuring they receive top-notch service by every team member who supports them.
• Identify opportunities to cross-sell and up-sell services.
• Work with Client Service Leadership to ensure smooth account management and that service cycle targets are met
• Develop strategy, conduct research and coordinate client deliverables
• Seek deeper understanding of ideas; asks, understands and explains the “why”
• Develop strong client and carrier partner relationships
• Possess emotional intelligence and C-suite confidence
• Desire to and execute on the coaching and development of other team members
• Hold Leader accountability of team outcomes
• Possess influential communication of ideas

Required:

• Bachelor's degree with 7+ years client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 50% of the time.
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Must possess strong written and verbal communication skills.

Preferred:

• Insurance knowledge.
• Solid financial acumen

Behaviors:

• Is willing to go the "Extra Mile" to achieve results that benefit the client, the Branch and Gallagher.
• Ability to develop professional relationships with internal and external stakeholders.
• Demonstrates composure, stamina and resilience under pressure.
• Ability to work collaboratively within a team as well as independently.
• Experience managing client accounts or similar roles.
• Strong communication and interpersonal skills.
• A proactive approach to identifying and solving problems.
• A passion for delivering exceptional service.
• A natural relationship builder who thrives on helping others succeed.
• Service-oriented, curious, and always looking for ways to improve.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense…