Administrative Assistant

Position: Administrative Assistant 4
Division:
Office of Consumer Advocacy & Diversity

The Louisiana Department of Insurance is seeking a detail-oriented and highly professional Administrative Assistant 4 to support key functions within the Office of Consumer Advocacy & Diversity. In this role, you will serve as the confidential administrative assistant to the Deputy Commissioner, providing advanced administrative support and helping ensure the efficient operation of the office. This position plays a vital role in supporting the Department's consumer advocacy, outreach, and diversity initiatives through effective coordination, communication, and administrative oversight.

If you are organized, dependable, and comfortable handling sensitive information while supporting executive leadership, we encourage you to apply!

The ideal candidate possesses the following competencies:

Core Competencies:

* Accepting Direction:
The ability to be open and willing to follow guidance or instructions.

* Communicating Effectively:
The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

* Focusing on Customers:
The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Preferred

Competencies:

* Acting with Ethics and Integrity:
The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

* Adapting to Change:
The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

* Demonstrating Business Acumen:
The ability to apply business insight, data, and strategy to make informed decisions and achieve organizational goals.

* Demonstrating Persistence:
The ability to maintain sustained effort and focus to achieve goals, especially when facing slow progress, setbacks, or obstacles.

* Displaying Professionalism:
The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

* Following Policies and Procedures:
The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

* Networking:
The ability to build and maintain relationships across internal and external networks.

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

As an Administrative Assistant 4 in the Office of Consumer Advocacy & Diversity, you will/may:

* Serve as the confidential administrative assistant and special assistant to the Deputy Commissioner.

* Manage the Deputy Commissioner's calendar, including scheduling meetings, coordinating interviews, and arranging presentations and public appearances.

* Prepare, proofread, and process routine and non-routine correspondence of a confidential nature for internal and external stakeholders.

* Serve as the primary point of contact for calls, emails, and inquiries directed to the Office of Consumer Advocacy & Diversity, ensuring accurate routing and timely follow-up.

* Organize and maintain office files, correspondence, records, and administrative documentation in accordance with record retention requirements.

* Receive, screen, and distribute incoming mail, exercising independent judgment to identify items requiring priority or executive attention.

* Maintain payroll and timekeeping functions for the Office of Consumer Advocacy & Diversity, ensuring accuracy and timely submission.

* Coordinate travel arrangements and prepare travel reimbursement documentation.

* Assist with division planning efforts, supporting short- and long-term goals and special initiatives.

* Serve as the Safety Warden for the division or assigned area, assisting with the implementation of the Department's safety program and coordinating emergency procedures as needed.

* Support special projects and assignments initiated by the Deputy Commissioner or Office leadership.

Position-Specific Details:

Appointment Type:
Probational or Job Appointment

Career Progression:
This position will be filled as an Administrative Assistant 4.

Location:

Office of Consumer Advocacy & Diversity

Compensation:
The salary offered will be determined based on qualifications and experience.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the…