Administrative Assistant -OCOS

Overview

This position is located in Baton Rouge, LA
Office of Chief of Staff - Operations Division

Job Focus Area

At the Louisiana Department of Education, the Office of the Chief of Staff drives organizational effectiveness by coordinating operational functions and ensuring the agency’s work aligns with statewide education priorities. Our mission is to support every child’s success by fostering a high-performing, service-oriented organization that delivers clear, timely, and accessible information to educators, families, policymakers, and the public.

We’re seeking an Administrative Assistant 5 to join this fast-paced, mission-driven team. Reporting directly to the Chief of Staff, this role is a central point of connection across the agency, providing accurate and timely information on all LDOE services, initiatives, and programs to internal staff, BESE, the Legislature, local education agencies, other state partners, and the public.

This opportunity is ideal for a detail-oriented professional who excels at communication, coordination, and anticipating organizational needs. As part of a team that advises, manages, and oversees key operational priorities, you’ll play a vital role in supporting effective and responsive operations that advance educational outcomes statewide.

• Experience supporting executive-level leadership, including managing complex calendars, communications, and high-priority requests.
• Strong written and verbal communication skills, with the ability to clearly relay information to diverse internal and external stakeholders.
• Knowledge of state government operations or experience working with BESE, the Legislature, or education agencies.
• Proven ability to manage multiple tasks in a fast-paced environment while maintaining accuracy and attention to detail.
• High level of professionalism and discretion in handling sensitive or confidential information.
• Proficiency with Microsoft Office Suite and collaboration tools (e.g., Outlook, Word, Excel, PowerPoint, Teams).

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Acting Decisively: The ability to make decisions quickly and effectively.
• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
• Demonstrating Business Acumen: The ability to understand how the organization operates to achieve its objectives.
• Developing Performance: The ability to assist others in advancing their skills, knowledge, and performance levels over time.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Four years of experience in administrative services.

• Provide high-level administrative support to the Chief of Staff, including managing calendars, scheduling meetings, organizing documents, and prioritizing communication needs.
• Coordinate the flow of information across divisions to ensure timely, accurate responses to inquiries and requests.
• Prepare, review, and distribute correspondence, reports, and briefing materials for leadership and external stakeholders.
• Assist in organizing and supporting agency-wide initiatives, meetings, and operational activities aligned with LDOE’s education priorities.
• Maintain organized systems for tracking requests, deadlines, and key operational processes to support efficient day-to-day workflow.
• Handle sensitive and confidential information with discretion and professionalism at all times.

Appointment Type: Probational, Promotional, or…