Administration Manager- Executive Office

Make a meaningful impact behind the scenes of care.

The Manager of Administration Operations for our health system will be responsible for overseeing the administrative functions and ensuring the effective and efficient operation of our facilities. This role requires strong leadership, exceptional organizational skills, and thorough understanding of healthcare administration.

• Leadership
• Supervises administrative and special events staff. Acts as a liaison between staff, physicians and leadership.
• Conducts all aspects of staff employment, i.e. interviewing, performance appraisals, disciplinary actions, etc. Maintains time cards and reports total hours worked to payroll. Maintains accurate employee files. Defines and assists with continuing education for all staff.
• Demonstrates a positive customer attitude/behavior. Reacts in a timely manner to resolve complaints and/or employee conflict. Maintains open communication with hospital departments, administration, physicians, and Board members.
• Program Management and Daily Operations
• Manages difficult executive calendaring for meetings and special events. Processes invoices and approves payments for supplies and special events.
• Manages and allocates responsibilities of administrative staff, special events coordinator, and office space, as well as assesses staff performance, complete work orders, and input IT tickets.
• Prepares all capital requests for the region. Prepares agenda, takes minutes, tracks each item and progress on processing and execution.
• Maintains up-to-date expense reports for multiple executives. This includes maintaining receipts and coding payments appropriately.
• Performance Improvement and Quality
• Well-versed in departmental procedures and policies and can actively discover new ways to complete administrative tasks more efficiently
• Administers and tracks the executive team time off, professional development, etc.
• Maintains open communication with all hospital departments and Baton Rouge market offsite campuses on behalf of executive leadership.
• Special Projects
• Leads support functions for diversified and evolving projects in an independent manner and requires the ability to service in an advisory and supervisory capacity to others.
• Excellent communication and organization skills.
• Project tracking with Gannt charts and other systems within office applications.
• At the direction of multiple executives, supports various special projects that support the Baton Rouge Region as a whole. This may include system service awards, executive retreat events, Baton Rouge Region fundraising (United Way, American Heart, food bank) initiatives, system FSA banquets, strategic planning retreats, etc.

• Experience:
  
  Five (5) years minimum of relevant experience with at least two (2) years of Supervisory or higher leader experience
• Education:
  
  Bachelor's Degree in Healthcare Administration, Business Administration, or a Related Field
• Skills and Abilities:
  
  effective communication, business acumen, customer service, interpersonal, business writing, planning and organization, active listening, attention to detail, technology and software, and Microsoft.