Business and Operations Specialist

Apply for the Business and Operations Specialist role at IBTS – Institute for Building Technology and Safety
.

Location:

Baton Rouge, LA

• Coordinate an organization's business operations activities, events, programs, and services.
• Oversee and provide support to departments required to run the operations of a business.
• Collaborate with management in developing and implementing project development and management initiatives, internal operating procedures, and business processes and policies.
• Track business expenses and create reports for expenses, financial records, and audits.
• Maintain operational control of and track progress of a variety of projects.
• Develop business operations training programs.
• Assist Code Enforcement with case coordination and mailings.
• Track permit billing and create invoices.
• Assist departments with organizing and maintaining file systems in accordance with the records retention schedule.
• Serve as "backup" for different positions, including reception and permit technician.
• Coordinate office functions under the guidance of management.
• Other administrative duties as assigned.

• Education:
  
  High School Diploma or equivalent.
• Experience:
  
  Minimum of 5 years working in a professional office environment.

• Highly organized and able to function in a fast‑paced environment.
• Excellent time‑management, organization, and communication skills.
• Patience and courtesy when interacting with the public.
• Ability to organize filing systems and perform repetitive tasks.
• Clear and effective communication, both orally and in writing.
• Discretion in handling confidential matters.
• Proficient in Microsoft Word, Excel, and PowerPoint; working knowledge of other relevant programs is a plus.

• Strong work ethic.
• Teachable / Continuous learner.
• Reliable / Dependable.
• Collaborative / Team contributor.

• Extended periods of desk work and computer use.
• Sufficient hearing and vision capabilities to effectively receive, process, and interpret information.

The Institute for Building Technology and Safety (IBTS) is a 501(c)(3) non‑profit organization dedicated to providing unbiased professional building code compliance services while enhancing the communities in which we work. Our mission is to deliver quality services that meet the challenges of governance at all levels, enhancing public safety, economic development, and the general welfare of the community.

Our services include Building and Community Development, Energy and Sustainability Services, Disaster Planning and Recovery, Quality Assurance, and Compliance and Risk Monitoring.

IBTS is headquartered in Ashburn, VA, with additional offices in Louisiana, Missouri, New York, Puerto Rico, and Washington DC.

We are committed to building a community of experts with diverse backgrounds, disciplines, and perspectives who are passionate about our mission. IBTS is a proud Equal Opportunity and Affirmative Action Employer that maintains a diverse and inclusive workforce. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or sexual orientation. This opportunity is open to Section S3 residents.

Veterans and individuals with disabilities are encouraged to apply.

• Mid‑Senior level

• Full‑time

• Consulting, Information Technology, and Sales

• Construction, Government Administration, and Non‑profit Organizations