Front Desk ReceptionistAdministrative Assistant

Front Desk Receptionist/Administrative Assistant

Job description:

Brown Rogers Therapy has 2 locations and offers an abundant list of specialties. We are a dynamic outpatient Physical/Occupational Therapy and Wellness business known for quality patient care for over 21 years!

A Front Office Reception Position has just opened at our location: 6723 Jefferson Hwy. This clinic is centrally located near Towne Center.

Part‑time/Full‑time hours are available! You will be an integral member of our team with duties involving direct patient interaction, back‑office clerical duties, and occasional assisting on special projects. Someone with experience working in a health‑related field is not necessary, but a plus! If you are a student in the health field wanting to gain experience while in school or taking a gap year, this is the job for you!

We are here to take care of patients, so a friendly, professional demeanor and organizational skills are valued!

Primary Duties:

• Check In Patients and Take Copays
• Communicate via Phone Calls, Online Text Messaging, and in Emails
• Schedule Follow‑up as well as Initial Evaluation Appointments
• Record Payments
• Gather New Patient Information
• Log New Referrals
• Printing, Scanning, and Faxing of Documents

Knowledge of the following systems a plus:

• Prompt or other Scheduling Software
• Podium or other Text Messaging Software
• Microsoft Word
• Excel
• Multi‑Line Phone Use

To ensure a positive patient and team experience, we are seeking an individual with patience and an appreciation for communication that is cooperative and conscientious. Must be able to work at a steady and sometimes quick pace.

Visit our website to learn more about our team and approach to business and community:

Job Types: Full‑time, Part‑time

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

In person