IT Support​/Cloud​/Infrastructure Support

Position: IT Support / Cloud Support / Infrastructure Support

IT Support / Cloud Support / Infrastructure Support Engineer

Join to apply for the IT Support / Cloud Support / Infrastructure Support role at Solutions financial management.

New Year. New Career.

HQ-Based | Leeds WF17

Salary: £32,000 – £35,000 + £3,000 Overtime + Benefits + Career Progression

As an IT Support / Cloud Support / Infrastructure Support Engineer, you will work within a fast‑paced, enterprise‑level environment, supporting users while developing the skills required to progress into more advanced technical roles.

You Will Be Involved In

• Service Desk incident management and escalation
• Working closely with 3rd Line Cloud Technical Support Engineers
• Following and contributing to structured processes and procedures
• Producing clear, accurate technical documentation
• Adding value to the team and supporting continuous improvement

Technologies and Skills

You do not need experience in everything listed, but you should have a solid foundation and a strong desire to learn more.

Experience With At Least Two Of The Following

• Microsoft Windows Server
• Microsoft Office 365
• Azure
• VMware
• Citrix

Core technical knowledge

• TCP/IP
• DNS
• DHCP
• Active Directory
• Group Policy (desirable)

Environment

This is a HQ-based role, meaning you will work alongside senior engineers and infrastructure specialists on a daily basis. You will have direct access to support, mentoring, and real‑world exposure to enterprise systems, rather than working in isolation or remotely.

Previous experience in an enterprise‑level environment or MSP is preferred.

Security Clearance

You must be eligible to become SC Cleared.

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

IT Services and IT Consulting

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