Duty Manager at Xcite

36 hours per week, working to the rota shown below. Due to the nature of the Duty Manager position, a level of flexibility is required for shifts and availability.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday Total Hours

Week 1 05::::00-15:

OFF OFF 36

Week 2 15:30-23:00 15:30-23:00 15:30-23:00 OFF OFF 07::

Week 3 12:30-19:30 12:30-19:30 12:30-19:30 15:30-23:00 15:30-23:00 OFF OFF 36

Week 4 08:30-15:30 08:30-15:30 08:30-15:30 05:30-13:00 05:30-13:00 OFF OFF 36

Free Xcite membership & discounted family membership

Cycle to Work Scheme

33 days annual leave (increasing to 38 after 5 years service)

Discount store vouchers through our Benefits Portal

Discounted Health insurance

Company Pension contributions up to 15% of your salary

£28,776.00 per annum

Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.

We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors and our facilities offers a wide range of activities and services, including state‑of‑the‑art gym, swimming pool, award winning learn to swim programme, fitness classes, golf course & simulator, café, soft play, sports arena, and racquet sports to name but a few.

As Duty Manager, you’ll be at the heart of our daily operations. That includes managing our facilities, programming, and staff, ensuring everything runs smoothly, safely, and to the highest standards.

This role requires strong leadership and leisure management skills, alongside hands‑on experience.

Your key responsibilities will include:

• Leading and supporting the team, ensuring excellent service delivery and safety
• Managing pool plant operations and water quality in line with regulations
• Planning and developing programming that serves our diverse community
• Supporting the wider facility and deputising for the Area Manager when needed
• Ensuring a safe, inclusive, and welcoming environment for all our visitors

• Pool Plant Operator Qualification or willingness to achieve
• NPLQ (National Pool Lifeguard Qualification) or willingness to achieve
• Proven leadership or management experience in a similar environment
• Strong communication skills with the ability to prioritise and multi‑task
• A passion for providing outstanding customer service and team leadership
• First Aid at Work
• Experience in budget management, health and safety audits, and programme planning
• Familiarity with leisure management systems (e.g., Gladstone)

If you think that this could be the next move in your leisure career, are enthusiastic, committed, and passionate about delivering excellent customer service,we would love to hear from you.