Retail Area Support Manager; Wales

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new network, a new merchandising initiative or a talent you never knew you had.

Endless pre-loved items. A talented team. One clear purpose.

Salary: £27,500 - £30,350 + company car

Reports to: Area manager

Department: Trading

Contract: Fixed‑term contract ending 30 September 2026

Hours: Full time, 35 hours per week

Location: Home‑based (travel required). This role covers areas across Wales, Bath and Bristol. Must live within the Wales and Bristol area.

Closing date: Open until filled. We will be short‑listing on a rolling basis and will close the vacancy once we have received sufficient applications.

Eligibility: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for an inspiring area support manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the Area Manager and the area team to maximise income through people, resources and stock. This role will have a particular emphasis on our store closure programme; you will provide essential support to colleagues and operations throughout the process.

• Playing an integral part in the achievement of key performance indicators across the area, including income, expenditure budgets, processing targets, average selling price, sell‑through rates, fundraising and customer service.
• Supporting the commercial running of your area and making commercial decisions based on data.
• Being aware of trends on the high street and among charity retailers, and applying that knowledge and learning to your area.
• Supporting the Area Manager and area teams in areas such as recruitment, development, retention, performance management, equality and diversity and fundraising.
• Managing stock management and stock initiatives across the area, including generating quality donated goods, stock selection and distribution and pricing to maximise income.
• Assisting with the implementation of national volunteer recruitment campaigns and supporting other divisional and national projects.
• Deputising for the Area Manager as required.

• A collaborative and successful retail manager.
• Comfort working within targets and motivating others to achieve those targets.
• Commercial awareness with great business judgement.
• The ability to build networks and influence.
• Adaptability in changing situations, including being able to work effectively independently.
• Must have experience of leading and performance managing a team of people across multiple sites.
• Locality: you’ll need to live within a reasonable distance from the region and have your own access to transport. Travel costs will be reimbursed in line with Cancer Research UK’s travel and expenses policy.
• Flexibility: our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on everything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

We operate an anonymised short‑listing process in our commitment to equality, diversity and inclusion. CVs are required for all applications; we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the…