Customer Quality and Error Controller; Nights

Overview

Customer Quality and Error Controller (Nights) – £13.49 per hour. Full time, Permanent. 21:00-06:00, 2-week shift pattern. 5 shifts a week between Sunday & Saturday. We are seeking a Customer Quality and Error Controller to join our team at Arthur David Food with Service. In this role, you will be responsible for ensuring that our products meet the highest quality standards before they reach our customers.

Your attention to detail will play a crucial role in maintaining our reputation for quality.

1 Position

31/03/2026

Bishop Sutton HQ

• Record all checks carried following the system directed by the management team. This may be paperwork or electronic.
• Carry out checks on complete orders for all customers on the QC list.
• Carry out random checks on Loaders/Pickers or Customers based on trends.
• Carry out checks on complete vans.
• Carry out investigations into Errors and follow up with any required actions.
• To report any anomalies identified during QC checks immediately to the relevant supervisor or manager and take actions when required.
• Quarantine any stock which does not meet the standards required and communicate to the relevant buying team.

• Additional Day Off for Your Birthday
• Christmas Food Hamper
• Company Events
• Company Pension
• Death In Service Benefit
• Discounted Or Free Food
• Employee Discount
• Employee Perks Platform
• Enhance Maternity/Paternity Benefits
• Following 2 Years’ Service, Increased Annual Leave Entitlement and Company Sick Pay Scheme
• Free Parking
• Free Tea/Coffee and Fruit on Site
• Referral Programme
• Training And Development Opportunities
• Wellness Programm

• Night shift
• Weekend availability

• Physically fit
• Ability to work on own initiative as well as in a team
• Excellent communication skills, both written & verbal
• To be able to work to tight deadline.
• Good standard of Microsoft Outlook, Word and Excel
• Problem Solving and Planning

• Fresh Produce: 2 years (not essential)

United Kingdom (required)

Bishop Sutton, Somerset: reliably commute or plan to relocate before starting work (required)