Operations Manager

Overview

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.

As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Following an internal promotion, we are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function.

The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations. After an initial period of training (2-4 weeks) we can offer hybrid working (3 days at home).

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice. As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.

Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.

The successful candidate will have:

• Experience leading/ managing teams
• Knowledge of the property sector
• Sound financial skills
• Analytical / problem solving skills
• Stakeholder engagement skills

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Excellent holiday pay and sick pay
• Pension with matched contributions
• Training
• Extra perks including huge discounts and offers from shops, cinemas and much more.

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role.

If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We re happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you re looking for support with your application, please contact our skills and employment team on. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, One Drive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can t promise to give you exactly what you want, but we promise not to judge you for asking. If you are a recruitment agency please note we operate a PSL and do not take cold calls.

At Places for People, safeguarding is everyone s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where…