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WFM Director - Strategic Capacity & Cost Optimisation

Job in Bath, Somerset County, BA1, England, UK
Listing for: Teleperformance
Full Time position
Listed on 2026-01-15
Job specializations:
  • Management
    IT Project Manager
Job Description & How to Apply Below
A leading global service provider is seeking a Director for Central Planning in the UK to manage centralised control of costs and resources while providing insights on capacity and demand forecasting. This role involves leading teams and ensuring effective delivery in line with business objectives. Candidates should have over 6 years of experience in managing WFM teams and be able to drive improvements in automation and efficiency.

This position is based in England with travel as needed.
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