Estate Officer

About The Role

Are you passionate about maintaining beautiful, well-kept environments? Do you take pride in ensuring communal areas are clean, safe, and welcoming? If so, we have the perfect opportunity for you! Live West is looking for a dedicated and proactive Estate Officer to join our team. You will focus on cleaning communal areas and undertaking grounds maintenance as a lone worker or in pairs on our schemes across the Bath area.

• Maintain Communal Areas: Ensure that stairwells, walkways, laundry areas, and communal rooms are cleaned, kept tidy, and well-maintained.
• Grounds Maintenance: Keep communal garden areas neat and well-kept using appropriate tools and equipment.
• Area Upkeep: Regularly clean and disinfect bin areas to maintain hygiene standards.
• Minor Maintenance: Perform minor repairs in communal areas and report any issues requiring specialist attention.
• Customer Interaction: Act as the first point of contact for customers, addressing their concerns and directing them to the appropriate teams.

At Live West, we believe in creating vibrant, well-maintained communities where people love to live. As an Estate Officer, you will play a crucial role in achieving this vision. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our residents. Join us and be part of a team that values dedication, quality, and community spirit.

Apply today and help us keep our estates beautiful and welcoming for all!

This role is being offered on a full time
, permanent basis working 37 hours per week from Monday to Friday, 8am - 4pm. This is a field based role in a Bath area. You will be part of a buddy system and paired with another colleague from the team. Coverage of other sites within varying Local Authorities such as South Hams, Torbay, Teignbridge and Plymouth is also a possibility during your working week.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

For further information about this role, and Live West, please  to view our candidate information pack.

To be successful in your application for the role of Estate Supervisor
, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.
• Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages.
• Ability to work with minimal supervision.
• Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.
• Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.
• Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation.
• Demonstrable practical skills either in a work or home environment.
• Full, valid UK manual driving licence.
• Desirable: Previous experience of Estate Caretaking/Maintenance. A qualification and/or experience in Amenity Horticulture

This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access…