Reservations & Events Coordinator

Location
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The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey‑coloured Bath stone and is surrounded by four acres of multi‑award‑winning gardens. We are proud to have won awards at 5‑star level for over ten years and we are seeking sparkling new personalities to join our family.

We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.

Send us a Whatsapp message with FAMILY FIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Come and join our team as a Reservations and Events Coordinator and let your passion and personality shine.

As a Reservations and Events Coordinator, you will work closely with both the front of house and back of house team to ensure our guests not only have a wonderful time, but also make memories to last a lifetime. We welcome applications from candidates with no experience, as this role is all about personality and attitude – we can teach you the rest.

• Reply to emails and calls as quickly as possible to ensure we never miss out on potential bookings.
• Receive detailed function sheets so everyone knows what’s going on when we have events taking place.
• Build great relationships with returning guests.
• Be the main point of contact for both the client and hotel team on the day of weddings and ensure the smooth running on the big day.
• Ensure every single guest leaves wanting to return for special occasions, from weddings to corporate events.
• Attend weekly operations meetings.
• Help across departments – we are one team and will all muck in from time to time.

• Competitive pay – everyone who joins our group gets a competitive rate of pay, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – 25% off food & beverage in our hotels plus staff rates of £25 B&B per person across the group; your friends and family get special rates too.
• External confidential helpline and Employee Assistance Programme for any support you require.
• Meals free when you are on duty.
• Develop and learn – we encourage curiosity and offer unique development pathways.
• Opportunity to progress and move up – hundreds of internal promotions to General Manager level.
• Milestone awards – champagne, tea or dinner for you and someone special; extra gifts on milestones.

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome – and that applies to our team and our guests.

We have very unique hotels in very special locations:
Gidleigh Park in Devon, the 900‑year‑old Amberley Castle, our cool city centre Abode Manchester set in a 19th‑century textile factory two minutes from Piccadilly train station. To see the whole group, take a look here

If you’re the type of person that likes to learn and share the wisdom, get in touch.

Send us a Whatsapp message with FAMILY FIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)