Extra Care Support Worker

The primary purpose of this post is to provide personal care, basic health care and practical support as determined by assessed needs, to enable individuals to live as independently as possible in their care setting. This will involve providing services to encourage service user functional rehabilitation.

1. With the Service Manager and Registered Manager (Extra Care) to ensure the effective and efficient implementation of Council policies and the achievement of the Council's objectives.

2. To contribute to co-operative working across services in accordance with the Council's Vision and Values. To contribute to cross-service initiatives as required.

3. To ensure that holistic care and support is provided to meet service users physical and psychological needs and to promote the continuing spiritual, family and social life of the tenants, helping them to maintain social interaction with family, friends and the community in line with their wishes.

4. To assist in ensuring the team's services are responsive to community needs and that equal opportunity and health and safety issues are identified and addressed effectively.

5. To assist in ensuring effective external and internal working relationships are established and maintained with organisations and agencies relevant to the work of the service.

6. To ensure effective and accessible communication with staff, service users, the general public and others as appropriate.

• To provide essential holistic care and support to meet service users physical and psychological needs and to promote the continuing spiritual, family and social life of service users including helping them to maintain social interaction with their family, friends and the community in line with their wishes.
• Develop appropriate and professional relationships with service users and carers, which value them as individuals, including establishing and maintaining effective communication. To promote and maintain person-centred service.
• To act as a Key Worker to a number of service users. This includes preparing relevant information about users both verbally and in writing and participation in Review meetings
• Keep up to date written records regarding individual service users as required
• In accordance with the individual service users care/service plan to provide personal care and basic nursing care to individuals, following instruction and recognised training received. Examples may include:
• Getting up / putting to bed
• Personal hygiene
• Use of toilet
• Catheter care including stoma and sheath care
• Assisting with prostheses (false legs/eyes etc)
• Application of simple dressings
• Foot and hand care
• Basic nursing care during illness and terminal illness
• Health promotion
• Person-centred support for those living with dementia
• Assisting service users to eat and drink which includes preparation of simple snacks and beverages and service of food in the users flat.
• To operate safely (and after training) appropriate equipment, for example: bathing and lifting equipment.
• Provide personal and practical care to all service users regardless of their ethnicity, gender, sexual orientation, impairment, age, HIV status, or any other health condition. This will include the provision of First Aid assistance should it be necessary.
• To monitor the general health and wellbeing of service users for any signs of deterioration and report to the senior member of staff on duty or appropriate medical or nursing practitioner in the case of emergency so that early intervention can be provided and preventable measures taken. There may be a requirement to accompany a service user for a medical appointment
• Assist service users with medication under the supervision of the senior member of staff and in accordance with Council Policy.
• Work with individual service users, enabling them to maximise their independence. Encourage them to achieve their full potential.
• To assist in maintaining the general appearance and cleanliness of the tenant's flat e.g. some cleaning and the use of vacuum cleaners.
• To be able to respond to emergency situations under supervision and provide cover for other Support Workers where necessary.
• To be responsible for reporting any concerns about security, fire and call systems in the day to day carrying out of duties and to be prepared to undertake security checks of the extra care setting as directed.
• To participate in the quality assurance monitoring system.
• To promote and maintain a supportive living environment to meet the needs of service users.

• Regular contact is to be maintained with all service users and their carers as appropriate), to ensure that care plans are being carried out effectively.
• Include working with Social Workers, GPs, Community Nursing staff and other health/ housing professionals and other agencies e.g. Age UK
• To assist in the induction of new staff (shadowing)

• i) Regular contact with an Extra Care Shift Leader for…