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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Technical Support

Head of Customer Experience & Service Delivery

Job in Bath, Somerset County, BA1, England, UK
Listing for: Wessex Water
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading water services provider in the UK is seeking a Head of Customer Service to oversee and enhance operational delivery. The successful candidate will focus on ensuring high customer satisfaction and leading a team through complex customer issues and continuous improvement initiatives. Ideal applicants will have experience in customer service leadership and process management, along with strong communication skills.

A commitment to enhancing the customer experience is essential.
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