Retail Bar & Hospitality Managers Racecourse

Retail Bar & Hospitality Managers Bath Racecourse About the Role

This is a casual flexible position focused on managing our bars food outlets or hospitality suites on race days and selected event dates. As a Retail Bar or Hospitality Manager youll take ownership of service delivery team performance and operational efficiency across your designated area.

• Lead motivate and support your team to deliver consistent high-quality service.
• Ensure every guest receives a warm welcome and professional attentive experience.
• Brief train and develop team members so theyre confident and event-ready.
• Manage staffing levels break schedules and shift planning on the day.
• Maintain stock levels assist with rotation and minimise wastage.
• Uphold excellent standards of cleanliness and compliance across Health & Safety COSHH and licensing requirements.
• Resolve customer queries or complaints promptly and professionally.
• Create a positive energetic atmosphere for both guests and staff.
• Drive sales upselling opportunities and overall business performance.
• Delegate tasks clearly to ensure smooth efficient service delivery.

• Proven experience in retail or hospitality management within fast-paced environments.
• Confident leadership skills with the ability to inspire and support diverse teams.
• Excellent communication and customer service standards.
• Flexible adaptable and committed to delivering first-class experiences.
• Strong problem-solving skills and the ability to handle challenges calmly.
• Professional well-presented and guest-focused at all times.
• Experience using tills and PDQ machines.
• Comfortable working outdoors in all weather conditions.

• Background in premium F&B events or restaurant management.
• Knowledge of licensing food hygiene and health & safety regulations.
• Personal Licence Holder (advantageous).
• Strong organisation planning and systems skills.
• Track record of increasing sales and improving operational standards.
• Natural ability to motivate teams and encourage positive working culture.

• Be part of the excitement at one of the South Wests most vibrant racecourses.
• Casual flexible hours perfect for fitting around other commitments.
• Competitive pay with opportunities for extra shifts and development.
• Join a supportive enthusiastic team within one of the UKs leading racecourse groups.

Ready to bring your leadership skills trackside at Bath Racecourse

Apply now and help us deliver unforgettable race-day moments.