Ward Clerk

The post holder will provide efficient and professional administrative support to the Trauma Assessment Unit and Trauma Sisters.

• Welcoming patients and relatives in a friendly, courteous manner, providing clear information and helping them orientate to the unit.
• Answering telephone enquiries, taking accurate messages, and responding appropriately while maintaining patient confidentiality.
• Liaising with nurses, doctors, GPs and the wider multidisciplinary team to share information accurately and support high-quality patient care.
• Scanning and uploading patient documents to electronic records.
• Inputting data into the National Hip Fracture Database.
• Supporting the planning and scheduling of procedures within the unit.
• Arranging follow-up appointments, patient transport and interpreter bookings when required.
• Organising maintenance and repairs for ward equipment and facilities.
• Assisting with stock rotation and ordering supplies.
• Maintaining accurate patient details and appointments on the Millennium patient administration system, including cancelling and rebooking appointments as needed.
• Providing comprehensive clerical support to the multidisciplinary team.
• Working flexibly to support the smooth running of the department and ensure consistent service cover.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).