IT Helpdesk Administrator

Are you an organised and proactive Customer Service Advisor or Administrator, looking to move in to IT? Or perhaps more experience and looking to now move in to a role in a small and supportive team with the wider company, and a work / life balance is the most important thing to you now?

Our client is a growing business based in the heart of Bath, is seeking an IT Helpdesk Administrator to support the team and the wider business.

Paying up to £30,000 + great benefits

2 days per week in the office

• Provide systems and data support, including ticket management, troubleshooting, and system updates
• Assist with data cleansing, accuracy checks, and updating SharePoint and master lists
• Support IT projects
• Work closely with colleagues to meet deadlines and contribute to continuous improvements

• Previous experience in an IT support or administration role
• Strong problem-solving abilities and attention to detail
• Excellent communication and customer service skills
• Ability to prioritise tasks and work independently
• Experience with a ticketing system, data input and iO would be desirable
• Experience with Microsoft Office, online systems, SharePoint, and data inputting required
• Strong attention to detail, organisational skills, and ability to work within a confidential environment essential

Sound interesting? Apply now!