Receptionist, Administrative​/Clerical

Role:
Receptionist

Location:

St Matthias Academy, Abbot Alphege, Bath

Start Date:

ASAP

Hours:

30 hours per week Salary:
Grade 3, Scale point range 5-7 , £13.26 - £13.69 per hour, full time equivalent £25,583 - £26,403 actual annual salary £17,821 - £18,393

About Us:

St Matthias Academy is a special school that serves students with Social, Emotional and Mental Health (SEMH) difficulties.

thias Academy, we are dedicated to providing a nurturing and inspiring environment where every student is given the tools and support they need to thrive.

As a unique trio of alternative provisions, we proudly serve the young people of Bristol and Bath, offering a safe space for those who face significant challenges in their educational journey.

We are looking for a warm, and efficient School Receptionist to manage our front office. As the first point of contact for students, parents, staff, and visitors, you will play a vital role in creating a welcoming and secure school environment.

• Front Office Management:
  Greeting parents, students, and visitors with a helpful and positive attitude.
• Student Support:
  Assist students who come to the office (e.g., late arrivals, early dismissals, calling home, or administering First Aid).
• Safety & Security:
  Strictly enforce security procedures by verifying visitor IDs, issuing visitor badges, and maintaining the visitor sign‑in system.
• Monitoring:
  Monitor the main entrance via security cameras and control buzz‑in entry systems.
• Emergency Protocols:
  Assist administration during fire drills, lockdowns, and other emergency situations.
• Communication & Attendance:
  Answer a high volume of calls, answer questions regarding school events/schedules, and route calls to appropriate staff or voicemail.
• Attendance:
  Assist in tracking daily student attendance, entering data into the MIS system, and calling parents to verify absences.
• Administrative Duties:
  Maintain confidential student files and records in compliance with school policy.
• Correspondence:
  Distribute mail, packages, and internal memos to teachers and staff.
• First Aid Support:
  Provide minor first aid support (e.g., handing out ice packs).

You take pride in your work and pay attention to detail. You’re a team player with a positive attitude. You follow health & safety guidance and respect confidentiality. You are able to meet deadlines and manage your time effectively.

• A supportive and welcoming school environment.
• Training and development opportunities.
• Employee Assistance Programme.
• Cycle to work scheme.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).