Learning & Development Manager
Job in
Batavia, Genesee County, New York, 14020, USA
Listed on 2026-03-03
Listing for:
SelectOne
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
About the Job: The Learning & Development (L&D) Manager will be responsible for designing and implementing training programs that build workforce capability and support operational excellence. This role will play a critical role in both employee development and the company's upcoming SAP S4/HANA implementation.
Key areas of responsibility include:
- Build Training Programs: Develop and design competency-based training, onboarding, SOPs, work instructions, job aids, and e-learning modules that meet operational needs while ensuring alignment with safety, quality, and compliance standards.
- Support SAP Implementation: Lead end-user training, facilitate change impact meetings, publish content to the LMS, and provide on-the-ground support before, during, and after Go-Live. Act as a key partner in driving successful adoption of SAP across all shifts.
- Manage the LMS: Maintain accurate and current training materials, manage user groups and learning paths, track employee qualifications, and ensure the system supports compliance and document control standards.
- Drive Change: Partner with site leadership and cross-functional teams to deliver training that supports organizational initiatives, manage resistance effectively, and engage employees at every level.
- Grow Workforce Capability: Support career development programs, apprenticeships, and structured upskilling pathways. Identify skills gaps, design solutions, and foster leadership and growth opportunities across the workforce.
- Measure Success: Track and report training KPIs, evaluate program effectiveness, and continuously improve processes to maximize impact and return on training investment.
- Teaching or training experience with strong technical writing skills (SOPs, curriculum development, training content).
- Experience working in a manufacturing or operations environment, with the ability to adapt quickly to processes and systems.
- Strong communication and collaboration skills with proven ability to influence and engage employees at all levels.
- Willingness to work fully onsite in a plant setting, with flexibility to occasionally support 2nd/3rd shifts during training rollouts.
- Bachelor's degree in relevant field.
- Prior experience in food manufacturing.
- SAP/ERP training or project support experience.
- Familiarity with ADKAR or other change management frameworks.
Job Status: Full time, Direct Hire, Onsite
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