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Inside Sales Representative
Job in
Batavia, Kane County, Illinois, 60510, USA
Listed on 2026-02-01
Listing for:
Addison Group
Full Time
position Listed on 2026-02-01
Job specializations:
-
Sales
Inside Sales -
Customer Service/HelpDesk
Job Description & How to Apply Below
Addison Group is partnering with one of our clients in the equipment services space to deliver first class, genuine and personalized customer experiences by addressing and supporting the business needs of each customer. We are looking for someone motivated to serve new and existing customers and assisting in general sales revenue via outbound sales methods.
Job Title: Inbound Sales Representative
Location (city, state): Batavia, IL (fully onsite to start)
Pay: $19-21/hr
* Hourly role, opportunity for overtime and commission
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Key Responsibilities:
- Efficiently handle inbound calls and electronic communications as assigned
- Manage customer and sales inquiries and provide exceptional service and sales support
- Prepare quotes and shipping estimates, arrange sample requests, build proofs, enter and process orders from start to finish, etc. in order management system
- Efficiently manage time to respond to customer inquiries, follow up on quotes and close held orders, and manage outbound calls from assigned calling campaigns
- Multitask by documenting customer requests with accuracy and ensuring detail of any issues while conversing with customers
Qualifications:
- 1+ years of customer service and sales/upselling
- High school diploma or equivalent
- Proficiency in Microsoft Office, especially Excel and any CRM
- Strong communication skills and customer-focused approach
- Organized, detail-oriented, and comfortable in a fast-paced environment
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