Fleet Product and Change Manager

The AA Basingstoke, England, United Kingdom

Join to apply for the Fleet Product and Change Manager role at The AA

The AA Basingstoke, England, United Kingdom

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Join to apply for the Fleet Product and Change Manager role at The AA

Company Description / Business Unit

Location: Basingstoke – Hybrid – Three Days In Office

Employment Type: Full-Time / Permanent

Salary: Competitive Salary and Up to 12% Bonus

Hours: Monday-Friday

Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered.

Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

This is the job

As the Fleet Product and Change Manager, you will spearhead the transformation of fleet service design with cutting-edge solutions. Your role involves leading technological advancements to achieve outstanding fleet outcomes and ensuring operational efficiency across all solutions. You will shape fleet strategy, advocate for the company's ESG-first approach to fleet management, and implement effective change management strategies to drive continuous improvement.

What will I be doing?

• Driving the transformation of fleet service design using structured techniques and innovative solutions, particularly in the alternative vehicle space
• Leading the development and integration of technological solutions to achieve exceptional fleet outcomes across vehicle and driver disciplines
• Managing and optimising the fleet data structure to deliver actionable insights on performance and environmental impact
• Implementing effective change management strategies to drive continuous improvement
• Leading and representing the AA's ESG-first approach to fleet management, both internally and externally
• Demonstrating adaptability and emotional intelligence to drive impactful outcomes and foster positive relationships
• Influencing fleet strategy with impactful insights and recommendations
• Utilising professional knowledge and expertise to drive innovation and excellence in fleet management
• Proactively identifying and addressing risks, issues, and opportunities within fleet operations to drive continuous improvement
• Ensuring compliance and effectiveness of fleet service design components across all customer solutions

What do I need?

• Proven expertise in managing and designing fleet services within leasing, transport, or logistics sectors ensuring operational excellence and strategic alignment
• Deep understanding of the latest advancements in alternative vehicles and the ability to integrate innovative technological solutions to enhance fleet performance
• Demonstrated success in implementing effective change management strategies and leading ESG (Environmental, Social, and Governance) initiatives to drive sustainable fleet operations
• Core competencies in overseeing complex projects, managing risks, and conducting thorough financial and commercial evaluations to ensure sound decision-making
• Expertise in Fleet Data Analysis and Insights Generation:
  Skilled in managing and optimising fleet data structures to generate actionable insights on performance and environmental impact, leveraging advanced fleet management systems and tools
• Ability to analyse complex data sets and extract meaningful insights to inform strategic decisions and drive continuous improvement
• Strong capabilities in planning and executing projects, aligning them with strategic goals to achieve exceptional fleet outcomes
• Effective communicator and leader, capable of inspiring and guiding teams, fostering positive relationships, and representing the organisation's ESG-first approach both internally and externally
• Adept at identifying and addressing risks, issues, and opportunities within fleet operations, making informed decisions to drive impactful outcomes
• Proven ability to…