Sales Support Advisor

Overview

At Schréder, our mission is clear. We enable our customers to turn lighting assets into strategic platforms for long-term value. As a trusted partner, we provide turnkey consultancy and services to co-create smart solutions that generate a positive impact for stakeholders and the communities they serve. We are Experts in Lightability™. With a legacy spanning 118 years, we apply deep-rooted expertise to design environments that are as resilient as they are purposeful.

Our global presence across six continents gives us an in-depth understanding of local heritage and culture, enabling us to partner with our customers and engineer long-lasting, tailored solutions. Light has always been at the heart of what we do. Today, building on that legacy, we are transforming public and private spaces into digital, sustainable, and secure environments that have a long-term positive impact in our communities.

We pride ourselves on being advocates for Diversity, Equity, and Inclusion. They are fundamental values that shape our culture and drive our success. We commit ourselves to fostering an environment that celebrates and respects the uniqueness of every individual, creating a truly inclusive space where everyone can thrive. Joining us means shaping this transformation, not just witnessing it, you’re becoming a part of a brighter and more sustainable future.

Schréder, leading independent smart lighting solution provider worldwide

As the Sales Support Advisor, you will provide technical and commercial support to the Lighting Solutions Managers by preparing lighting proposals, quotations, and technical documentation, ensuring accurate project pricing and efficient client response. Your role will ensure that services comply with standards, quality, and efficiency, while also identifying opportunities to improve performance and enhance the customer experience.

• Prepare detailed quotations and costings for external lighting and technical service projects ensuring quotations meet margin targets and company commercial guidelines
• Interpret lighting designs, drawings, and specifications
• Liaise with suppliers to obtain pricing, lead times, and technical data
• Keep all information up to date and accurate within CRM and ERP system, ensuring data accuracy on scheduling, and acknowledging of revenue into the business.
• Support the wider sales team with technical product selection and compliance checks
• Coordinate internally with operations, technical, and procurement teams
• Work in partnership with the Lighting Solution Managers to ensure a collaborative and seamless approach to always deliver excellent customer experience.
• Regularly inform your line manager on progress of area, status of key customers and opportunities to develop by reviewing performance reports and analysing data to provide feedback and put in place action plans to close gaps with SMART objectives.
• Provide ongoing support throughout project handover to delivery teams

• Experience in a similar role
• Experience using D365 is desirable
• Excellent communication - verbal and written with the ability to work with people at all levels.
• Commercial and financial acumen
• Highly organised with the ability to prioritise a busy workload.
• Experience in working in a dynamic sales / commercial environment.
• Proven problem solving and analytical skills.
• Effective time management and be accountable for resolving issues independently
• Excellent attention to detail
• Believes in continuous improvement.
• The ability to develop and maintain excellent relationships with both customers and internal / external stakeholders to ensure a collaborative approach that delivers positive and sustainable results.

• Educated to A Level or equivalent
• Experience in a customer facing support role.

Salary £28 to £30k
-depending on experience.

Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences and abilities.

At Schréder, we commit ourselves to co-creating an environment where passionate people work and win together, learn and have fun. Let Join us!