Sales Support Administrator

I am looking for a Sales Customer Support Executive to join my client’s dynamic Sales team at their Basingstoke headquarters. This is a customer-facing, commercially focused role, supporting both UK and international accounts while working closely with their field sales teams.

Key Responsibilities

* Support UK and Export customers as part of the Internal Sales team

* Build, maintain, and grow strong relationships with new and existing customers

* Work closely with the external field sales team to support sales activity

* Proactively engage customers via phone and email

* Identify new product opportunities and manage sales proposals

* Process and track customer orders accurately and efficiently

* Complete new customer account setup and onboarding

* Maintain accurate customer data within CRM systems (VECTA)

* Use product literature, videos, promotions, and marketing materials to drive sales

About You

You’ll be customer-focused, confident, and commercially minded, with a genuine enthusiasm for building relationships and supporting sales growth.

Experience &

Skills:

* Previous customer service or telephone sales experience (preferred)

* Proficient in Microsoft Outlook and Excel (essential)

* Experience using CRM systems is advantageous (e.g. Opera, VECTA)

* Additional language skills are an advantage (French or German preferred but not essential)

* Cultural awareness of European markets is beneficial

What’s on Offer

* Competitive salary

* 24 days annual leave plus bank holidays

* Company pension scheme

* Life insurance

* Hybrid working (up to 2 days per week from home)

* Eligibility for company bonus scheme after 3 months