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Senior Customer Solutions Operations Leader – Hybrid

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Automobile Association
Full Time position
Listed on 2026-02-15
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading UK service provider based in Basingstoke is seeking a Customer Solutions Operations Manager to lead their complaints operations. In this hybrid role, you will manage a large team, ensuring excellent customer service and compliance. The ideal candidate has strong operational leadership experience and stakeholder management skills. Benefits include annual leave, a pension scheme, and employee discounts. Join us to make a positive impact in the customer experience sector.
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Position Requirements
10+ Years work experience
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