Deputy Head of Operations

We are seeking an experienced and motivated individual to join our Primary Care team as Deputy Head of Operations. This is a key leadership role, supporting the Head of Operations in the delivery of safe, effective, and high-quality services across our primary care portfolio.

We have two roles available:

• One based at Medina on the Isle of Wight
• One based at Shakespeare Road in Basingstoke

As part of the leadership team, the post holder will support the Head of Operations in delivering high-quality, safe, and efficient primary care services. This role provides operational leadership, ensures compliance with national standards, drives service improvement, and supports workforce development across the primary care practice.

You will be the management and leadership point of contact on site to resolve issues as they arise and competently elevate appropriate concerns to senior leaders as required. You will enable primary care to meet its agreed contractual and organisational aims and objectives within a safe, high quality, sustainable, efficient and effective working environment and ensure staff are trained and supported to reach these goals.

The post holder will be required to collate, analyse and evaluate activity and performance delivery preparing reports with supporting evidence identifying areas for improvement. Implementing change where identified improvements are agreed, monitoring and evaluating the impact of change.