Reward and Benefits Coordinator

We have a fantastic opportunity for a Reward and Benefits Coordinator to join our Reward team ed from our office in Basingstoke, you'll combine home and office working to ensure a positive work / life balance.

At SNG (Sovereign Network Group), we provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.

Our Reward Team design and manage the pay, incentives, benefits and recognition programmes within SNG, working to attract, retain and reward our colleagues for the amazing job that they do. As Reward and Benefits Coordinator, you'll provide a first line HR support service for Reward, supporting with queries and the coordination and administration of the employee benefits and recognition platforms and processes.

Responsibilities include:

• Being the first point of contact for queries, including benefits, pay, recognition, pensions and bonus
• Operating as first line support for the benefits and recognition platforms, troubleshooting user access and functionality issues
• Running the day to day, monthly and annual flexible benefits and recognition end to end processes, ensuring accurate administration and implementation of all associated employee benefit membership and recognition awards
• Supporting the Reward Analyst with benefits and recognition system updates and configuration changes, including preparing data, updating written content, testing new functionality and troubleshooting issues
• Producing and interpreting regular benefits and recognition reports to ensure data accuracy including completing regular audits
• Leading on implementing reward communication campaigns including the annual benefits enrolment, ensuring colleagues receive clear, timely and engaging information.
• Administration including managing any employee benefit claims processes, maintaining the job descriptions library, raising purchase orders and ensuring timely payment of supplier invoices

You’ll have strong administration skills with previous experience from within an HR, Reward or people focussed role. You’ll also need:

• Strong organisation and planning skills, effectively coordinating multiple tasks and working to deadlines
• Excellent attention to detail and accuracy working with data
• Strong communication skills, with the ability to handle high volume HR queries and explain policies, processes and benefits information clearly to a range of audiences
• Experience of using a variety of systems and Microsoft tools
• Strong team-working skills, with the ability to build positive relationships and collaborate effectively across HR and the wider business
• Ability to work independently, use initiative and solve problems proactively
• Experience working with flexible benefits platforms and HR Systems, managing cases through a ticketing or case management system is desirable

We have some great benefits at SNG, including

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself e a look at our careers site to learn more about us and our values.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!