Support Coordinator

Make a real difference in someone’s future.

Join us in supporting candidates through their Army recruitment journey at the Army’s National Recruiting Centre.

As a Candidate Support Coordinator, you’ll be the vital link between regional recruiters and candidates - guiding individuals through each stage of the recruitment process with empathy, clarity and purpose.

Candidate Support Coordinator

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

• Full‑time, fixed term role until the 31st March 2027 (37.5 hours/week, Monday to Friday)
• Home‑Based with the requirement to attend our office in Upavon once a month for team meetings
• As part of the induction process, you may be required to attend training on‑site at Upavon for the first few weeks

• support candidates throughout their British Army recruitment journey with empathy and clarity
• keep candidate records up to date with clear and accurate notes in the internal system
• take ownership of your performance targets and strive to exceed expectations
• suggest improvements to enhance candidate experience and internal processes
• collaborate effectively with internal teams and external stakeholders
• provide timely support to regional recruiters to ensure a smooth recruitment process

• confident communicator with the ability to build rapport quickly
• strong organisational skills and attention to detail
• able to manage multiple tasks and prioritise effectively
• confident using digital systems and updating records accurately
• proactive mindset with a focus on delivering excellent candidate experience

• understanding of the British Army recruitment process
• familiarity with CRM or applicant tracking systems
• ability to suggest and implement process improvements

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Recruitment Partnership Project | Capita

• A basic salary of £24,793.50
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Free on‑site parking - making your commute easier and more convenient.

Choose “Apply now” to fill out our short application, so that we can find out more about you.

At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.

Please email rea or call and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team -

Upavon, United Kingdom

Full time

Fixed Term (Fixed Term)