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Associate Sales Operations Manager

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: PE Global International
Part Time position
Listed on 2026-01-18
Job specializations:
  • HR/Recruitment
Job Description & How to Apply Below

Job Overview

PE Global is currently recruiting for a Sales Operations Manager for a contract role with a leading multinational Pharma client based in Basingstoke.

Part time: 25-30 hours per week. The role is hybrid (2 days per week in the office) and you will be able to choose how you work the hours but one week a month will be needed in the office 4 days due to the inductions.

Responsibilities
  • Onboarding Program Ownership & Administration
    • Plan, coordinate, and execute all administrative and logistical aspects of New Employee Onboarding to ensure a seamless first experience for each new starter.
    • Maintain, update, and organise all onboarding documentation, schedules, checklists, and communications, ensuring version control and compliance.
    • Serve as the primary administrator for onboarding operations, including calendar management, invitations, session scheduling, facilitator coordination, room bookings, and technical setup.
  • Project Management of End to End Onboarding & Training Operations
    • Lead cross-functional onboarding projects, ensuring timelines, deliverables, decision points, and stakeholder responsibilities are clearly defined and met.
    • Develop and maintain project plans for onboarding cycles, Hub-wide education initiatives, and new training module development.
    • Track progress, identify risks, elevate issues, and implement mitigation plans to keep initiatives moving forward.
    • Report status updates regularly to key stakeholders including HR, LSI trainers, Brand teams, and leadership.
  • Content Ownership, Compliance & Continuous Improvement
    • Act as the content owner for all Hub-wide onboarding and training materials, ensuring they are current, high-quality, and compliant with CIQ and FCAP requirements.
    • Maintain structured filing systems for content storage, versioning, compliance documentation, and approvals.
    • Collect and analyse feedback, developing measurement plans that inform improvements and future content updates.
  • Training Coordination & Learning Systems Management
    • Manage field-facing learning plans within Success Factors, ensuring assignments are accurate, up to date, and well communicated.
    • Support the technical administration and transition from UMU to Success Factors across multiple TAs.
    • Partner with LSI Sales Trainers and Brand Leads to support development of new training modules, providing operational and project management assistance.
  • Cross Functional Stakeholder Management
    • Work with HR, Brand, DOS, DSM coaching capabilities, and LSI peers to align onboarding and continued education across teams.
    • Partner with Medical, Legal, and Regulatory to ensure all materials meet compliance and CIQ/FCAP standards.
    • Build strong working relationships with external vendors, training partners, and LCCI to support execution of training programs and the creation of workshop materials.
  • Strategic Calendar & Event Planning
    • Collaborate with the Strategic Events Coordinator to build and manage the annual onboarding and training calendar, ensuring efficient planning for facilitators and new starters.
    • Coordinate logistics and execution of key annual events such as the January Kick-Off, Summer Meeting Series, and Hub Leadership Summit.
  • Support for Nordic Affiliate Capability Building
    • Support for Nordic Affiliate Capability Building Build and enhance the operational model for supporting Nordic affiliates, ensuring consistent and scalable onboarding and training practices.
    • Provide administrative and project support to ensure alignment with NE Hub standards.
  • Direct Support for New Learners
    • Serve as a primary point of contact for New Learners, guiding them through onboarding steps, answering questions, and troubleshooting issues across platforms.
    • Ensure learners progress through required training levels and receive timely reminders or support.
  • Qualifications
    • You are someone who loves making things run smoothly. Ultra organised, detail driven, and energised by structure — you keep onboarding, training, calendars, and content tight, polished, and on track.
    • You are a natural project manager: you plan ahead, spot issues early, keep people aligned, and make complicated processes feel simple.
    • You are a connector. You work brilliantly with trainers, HR,…
    Position Requirements
    10+ Years work experience
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