Quality and Risk Manager

Quality and Risk Manager

The Hampshire Clinic is part of Circle Health Group, Britain's leading provider of independent healthcare. We are looking for a Quality and Risk Manager to join the Quality Assurance department.

Full‑time position, 37.5 hours per week with a flexible shift pattern. Salary up to £53,000 per year, depending on experience, training and qualification.

• Lead and coordinate the hospital’s quality and governance functions, ensuring delivery of safe, high‑quality patient care in line with CHG and national standards.
• Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
• Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
• Ensure all incidents and complaints are logged and closed in accordance with CHG policy time frames.
• Manage the collection, analysis, and presentation of clinical governance and quality data.
• Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes.

• Previous experience in the healthcare industry, with a background in governance or risk management.
• Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
• Experience conducting complex investigations, including Root Cause Analysis (RCA).
• Excellent interpersonal and communication skills with the ability to present and educate confidently.
• Proven ability to facilitate change, lead projects, and work collaboratively across teams.
• Relevant health‑related qualification and evidence of ongoing professional development.
• Strong data analysis and report‑writing skills with an eye for identifying trends and driving improvement.

• 25 days holiday per year + bank holidays, increasing to 30 days with service.
• Management Bonus Scheme.
• Private Pension Scheme.
• Private Healthcare Scheme covering pre‑existing medical conditions.
• Friends & Family Hospital Discounts.
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
• Non‑contributory life insurance.
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
• Access to resources, tools and services to support wellbeing.
• Employee recognition programmes.
• Industry leading training and development opportunities.

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all colleagues. We attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.

Our principles and values guide our culture:
selfless
, compassionate
, committed
, collaborative
, brave
, agile
, tenacious and creative
.