Customer Operations Team Lead — Service Excellence
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-01-27
Listing for:
Once For All Limited
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Overview
A cloud-based SaaS provider in Basingstoke is seeking a Customer Support Team Leader to manage and develop the Customer Support and Verifications Team. The role involves ensuring outstanding customer service and building strong customer relationships.
Responsibilities- Manage and develop the Customer Support and Verifications Team.
- Ensure outstanding customer service and build strong customer relationships.
- Strong background in team leadership
- 2-3 years’ experience
- Excellent communication skills
- Wellness fund
- Pension
- Professional development opportunities
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