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Bilingual Customer Service Rep

Customer Experience Advisor – Digital Banking

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 GBP Yearly GBP 26000.00 YEAR
Job Description & How to Apply Below
A leading international bank is seeking a Customer Service Consultant to provide exceptional service and support customers in navigating digital platforms. The role involves educating clients on fraud awareness, assisting vulnerable customers, and helping those with complex banking needs. Candidates should demonstrate excellent communication skills and a genuine passion for customer experience. This full-time position offers training, a starting salary of £26,000, and various employee benefits including holidays, healthcare, and pension contributions.
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