Manager, Alternate Care and Private Hospitals

Manager, Alternate Care and Private Hospitals

United Kingdom

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• Support the development and execution of regional private hospitals programs (department conversions and whole house conversions) in coordination with regional and country teams.
• Maintain and develop strong working relationships with assigned private hospitals and act as an operational point of contact.
• Support alignment between private hospitals agreements and local sales execution to drive contract utilization and revenue.
• Understand private hospitals strategies and initiatives and translate them into actionable inputs for local sales teams.
• Support coordination of internal resources (sales, marketing, sales operations, finance, regulatory) to support private hospitals engagement and administrative requirements.
• Support the onboarding, tracking and ongoing operational management of private hospitals across the regional matrix.
• Liaise with the tender / bid / contract teams to support contract management and execution.
• Support country leads in monitoring contract renewal risk factors (customer satisfaction, usage, competitive landscape).
• Track and support compliance with existing contracts (purchase obligations, usage, rebates, promotions).
• Support expansion of existing contracts and contribution to new contract opportunities where applicable.
• Analyze contracts to identify operational or commercial growth opportunities.
• Support regional and country sales teams in achieving private hospitals-related sales and contract objectives.
• Contribute to sales pipeline tracking, forecasting and reporting.
• Support budget tracking (revenue and expenses) and provide input to forecast updates.
• Maintain and update forecasted business information for internal reporting.
• Support the development and deployment of private hospitals-oriented marketing tools and resources.
• Assist in organizing customer engagement initiatives (product demonstrations, evaluations, education sessions, regional meetings).
• Maintain solid product knowledge to support demonstrations, competitive positioning and end-user education.
• Support positioning of the Masimo product portfolio across assigned accounts and segments.
• Support the daily operational running of EMS and Primary Care businesses, including coordination with sales, clinical and operational teams.
• Assist with order flow, customer follow-ups, issue resolution and internal coordination for EMS and Primary Care accounts.
• Support product rollouts, training coordination and customer onboarding activities within EMS and Primary Care segments.
• Assist in monitoring performance, operational KPIs and customer feedback for EMS and Primary Care businesses.
• Ensure alignment between EMS, Primary Care and private hospitals-related activities.
• Maintain schedule of one quarterly visits at minimum to UK Ambulance Services and ensure customer satisfaction with Masimo solutions

• Bachelor’s degree in Biomedical engineering, nursing or business administration is required.
• Post graduate in business administration would be an asset.

• Minimum 3–5 years experience in a key account, sales operations, commercial or business support role within medical devices or a comparable industry.
• Experience supporting private hospitals, large accounts, distributors or OEM partners is an asset.
• Strong organizational, analytical and communication skills with an operational, hands-on mindset.
• Results-oriented, proactive and able to manage multiple priorities in a fast-paced environment.
• Comfortable working cross-functionally across teams, geographies and cultures.
• Self-starter with the ability to operate with moderate supervision.
• Strong PC literacy and solid project coordination skills.
• Must be PC literate, have excellent organizational, communication, writing, and project management skills.
• Experience in leading teams with demonstrated ability to collaborate across teams, geographies, languages and functions.
• Highly flexible agenda planning abilities, with the ability to travel (be away from home) for extended periods
• Strategic thinking, and ability to plan for the mid and long term.

Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference. Are you interested to hear more about this position?

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