Aftersales Administrator

Aftersales Administrator

Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke.  The successful candidate will be working alongside the dedicated aftersales team.

Responsibilities as an Aftersales Administrator:

Process aftersales enquiries, customer orders and complaints efficiently and professionally.
Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.
Coordinate with internal departments
Maintain accurate records of customer interaction, quote requests, certifications and documentation
Provide administration support to after-sales operations
Create and provide customer certification and documentation relating to equipment and compliance requirements.  
Requirements:

Proven administration experience
Excellent customer service
Strong attention to detail
Excellent organisation skills
Familiarity with CRM/ERP system is beneficial (Sage, SAP, Order Wise)

The Aftersales Administrator Role:

Starting salary of £26,000
Monday – Friday, 9am – 5pm
22 days annual leave plus bank holidays
Pension Scheme, Medical Cashplan

If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps